In my quest for resolutions, I was met with dismissive customer service representatives who displayed a masterful talent for evasion and deflection. The long-drawn process left me grappling with a veritable avalanche of paperwork, heightened stress levels, and countless wasted hours. It was a Dantean journey through the abyss of administrative chaos, marred by miscommunication, unmet promises, and a general air of inefficiency. Alas, the registration process was a disaster of epic proportions. One would reasonably expect that an established dealership would be conversant with the nuances of local DMV processes, ensuring a smooth and efficient transition of ownership. The costs and inconvenience of repairing this significant issue came as an unanticipated and unwelcome surprise.īut the hits kept coming. With no forewarning, the transmission gave up the ghost within a week of the purchase, leaving me stranded on the side of a bustling highway. The transmission was more akin to a time bomb with its imminent failure hidden from the unsuspecting buyer. The car I purchased, which was presented to me as a fully functional and well-maintained vehicle, turned out to be an automotive nightmare. Notwithstanding, I was able to secure a transaction that, in hindsight, would become the source of my current distress. Upon my arrival, I was greeted by a palpable air of indifference that hung over the showroom floor like a thick fog. A meandering saga that veered wildly off the path of customer satisfaction, my experience with this establishment felt like a chaotic symphony performed without a conductor. Unfortunately, my interaction with has made me realize that some challenges are needlessly complex, burdensome, and entirely avoidable. It's said that with every sunrise comes a new day filled with fresh opportunities and challenges. If you want a car, run as far away from as you can! Don't fall for it like I did. I'm stuck with this lemon, and they won't even help fix it. ![]() Their reason? "Oopsie-daisy, human error". Turns out their return policy is just decoration.Īnd their financial department? Late on paying off my old car loan, messing with my credit score. ![]() Tried returning the car - nope, not happening. Kept passing me around like a hot potato. When I rang 'em up, customer service didn't give two hoots. The car was gross, not cleaned properly, and the mechanical issues - don't even get me started! Squeaky brakes, weird transmission, and tires on the edge of being bald. They boasted about this 'big deal' 150-point inspection, but lemme tell you, my 6-year-old niece could've done a better job. Late, unprepared, and acted like he didn't even wanna be there. Their website looked legit, they promised no-hassle car buying, and I was like, "Sign me up!"īut boy, was I wrong! The dude who showed up to show me the car knew less about it than I did. OMG, where do I even start with ? I was so hopeful, y'all.
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